Internet Salesperson- Hoehn Mercedes-Benz Carlsbad

Job Details

Description

SUMMARY

Handles Internet prospects to sell/lease new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Essential Duties

Essential Duties include the following. Other duties may be assigned.

• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email, or in person.
• Communicates accurate information to prospects and customers.
• Has thorough knowledge of all dealership products and services.
• Satisfies the transportation needs of Internet generated customers.
• Directs customers to product information resources, including those available on the Internet.
• Assists customers in selecting vehicles.
• Understands the psychology of Internet customers and works with them accordingly
• Attracts internet prospects to the Dealership for proper vehicle demonstration and to complete the sale.
• Checks email frequently and responds to inquiries immediately (or at the most within 30 minutes.)
• Delivers messages intended for other departments promptly.
• Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquiries personally and with professionalism, tact, and correct spelling and grammar.
• Maintains an ongoing customer database to capture repeat business.
• Knows and understands the federal, state, and local laws that govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Attends product and sales training as requested by sales manager.
• Manage and train internet assistant to contribute to the success of the internet department.
• Attends sales meetings.
• Maintains professional appearance and workspace.
  
  

Compensation

$16.50 plus Commission Sales Incentives

Why Hoehn Motors?

The Hoehn family has been in the automobile business since the 1920s. In 1938, T.W. Hoehn was awarded a Chevrolet franchise in Memphis, Tennessee. He passed that dealership to his son, T.W. Hoehn, Jr., when he retired in 1950. T.W. Hoehn, Jr., expanded their Hoehn Chevrolet footprint across the country, adding franchises in St. Louis, Kansas City and Beverly Hills. In 1970 he sold the dealerships and retired to La Jolla. In 1975, he saw an opportunity to buy Brooking Oldsmobile-Honda-Mercedes in Car Country Carlsbad, one of the first “auto-malls” in the country. His timing was serendipitous, as 1975 saw the end of a recession and the rapid economic and population growth of North County, as well as the surge in popularity of Honda and Mercedes-Benz in the U. S. marketplace. Mr. Hoehn was quickly joined by his sons, Bill and Bob, who continue to oversee the day-to-day operations of the business alongside their children- Ted, Adrienne, Jo Hannah and Susanah. Today, the Hoehn Family of Dealerships proudly represents 8 brands in Carlsbad (Acura, Audi, Honda, Jaguar, Land Rover, Porsche, Mercedes-Benz and Sprinter) and a second Audi dealership in Temecula. The family owned and operated dealerships are proud to offer a world-class inventory, staff and customer service. Visit any of our dealerships today and see for yourself how we’ve continued to set the standard in dealerships for almost 100 years and four generations!