Bartender

Company Overview:

At Hoffbrau Steak & Grill House we bring friends and family together to enjoy savory delicious Texas-style meals. We create a memorable dining experience for our guests by serving quality food. Our fun and friendly staff can be seen WOW-ing our guests one bite at a time in a comfortable, relaxed atmosphere.

BARTENDER Job Description / Requirements

Primary Job Functions:

• Communicate with guest to compile food and drink order.
• Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Key guest’s food and drink order into POS system.
• Serve alcoholic beverages in an appropriate manner consistent with company standards.
• Develop relationships with guests.
• Identify food orders when ready and delivers items to tables in a timely manner.
• Communicate with food and beverage staff to ensure guest satisfaction.
• Ensure that guests have a positive and memorable experience.
• Make appropriate change when necessary.
• Process credit card transactions in accordance with company standards.
• Maintain full knowledge of menus, recipes, and other pertinent information.
• Constantly increasing knowledge of food, beverages, and other products and services.
• Change kegs out when necessary, with MOD assistance.
• Do side work during non-busy hours.
• Maintain a safe, clean, organized, and stocked work area.
• Prepare work area for opening, mid-shift, or closing in accordance with company standards.
• Perform additional responsibilities, as requested by the management team at any time.
• Responsible for constant sanitation, organization, and proper food handling.

Certifications and/or Testing Required:

• Maintains a current TABC serving permit and Texas Food Handler’s Certificate. Must be able to follow appropriate serving practices as outline by TABC and the training manual.

All employees are expected to:

• Have and maintain a team player attitude; display integrity and positivity.
• Possess excellent people skills and display outgoing personalities.
• Greet all guests with enthusiasm and friendliness.
• Communicate with guests in a professional, friendly and energetic manner at all times.
• Maintain a professional appearance at all times.
• Report to work as scheduled (no earlier than five minutes), in uniform, and ready to work.
• Maintain professional and respectful relationships with all coworkers.
• Follow checklists and standard operating procedures.
• Perform duties as assigned.
• Demonstrate competency as outlined in the training schedule.
• Provide the highest level of service in accordance with our standards.
• Uphold the company mission statement and values.

Job Requirements:

• Must be at least 18 years of age.
• Must clearly speak and write English.
• Required to work flexible shifts and schedules, including weekends and some holidays.
• Must be able to lift and carry 40 pounds.
• Required to purchase appropriate uniform upon hiring.
• Required to stand, walk, lift, climb stairs and bend for long periods of time.
• Must be able to change kegs out when necessary.