What are the responsibilities and job description for the Team Leader/Key Holder position at Hoffman Car Wash Inc.?
Team Leader/ Key Holder
348 South Kingsboro Ave, Gloversville, NY 12078
At Hoffman Car Wash we bring a fast, fun, and customer-focused approach to car washing! Our automated car wash tunnel delivers an efficient and high-quality experience, with FREE vacuums to keep every ride looking fresh. We’re looking for an energetic, dependable, and motivated Team Leader/Key Holder/Supervisor to help lead our team, ensure smooth operations, and provide top-notch service in our fast-paced, lively environment.
Why Work With Us?
- $21 an hour plus tips and commission.
- Fast-paced, fun, and energetic work environment.
- Opportunities for advancement.
- Free car washes and discounts for friends and family.
- Leadership role with room to grow within the company.
- A supportive and positive team culture where you’ll be empowered to make a difference.
Responsibilities:
- Leadership: Lead by example, managing and motivating a dynamic team to achieve daily goals and maintain high service standards.
- Customer Service: Provide exceptional service, ensuring that every customer has a smooth and positive experience from start to finish.
- Team Support: Train, guide, and support team members, offering feedback and coaching to improve performance.
- Operational Oversight: Oversee the daily operations of the automated car wash tunnel, ensuring the equipment is running smoothly and the facility is clean and well-maintained.
- Opening & Closing: Handle key holder responsibilities, including opening and closing procedures, cash handling, and securing the facility.
- Problem Solving: Address any customer or operational concerns quickly and efficiently, ensuring minimal disruption to service.
- Safety & Compliance: Ensure safety protocols and operational standards are followed by all team members and customers.
- Inventory Management: Keep track of supplies and materials, ordering when necessary.
- Work Environment: Foster a positive, fun, and team-oriented environment where everyone is encouraged to thrive.
Requirements:
- Previous supervisory or leadership experience, preferably in a fast-paced customer service or operations environment.
- Excellent communication and customer service skills.
- Strong leadership and problem-solving abilities.
- Ability to stay organized and keep operations running smoothly in a busy environment.
- Ability to work outdoors in various weather conditions.
- Reliable, punctual, and capable of handling key holder responsibilities.
- Flexible schedule, including weekends and holidays.
How to Apply:
Ready to lead a great team and make car washing fun? Apply online at hoffmancarwash.com/careers. If you have leadership experience, a passion for customer service, and enjoy working in a lively environment, we’d love to meet you!
Join our team and lead the way in delivering fast, fun, and top-quality car wash experiences!
Salary : $21
