What are the responsibilities and job description for the Toyota Parts Counterperson position at Hoffman Of West Simsbury Inc?
We are looking for a
Toyota Parts Counterperson
to join the Hoffman Auto Group family!
Click here to check out what over 100 years of trust looks like in our culture!
What does a Parts Counterperson at Hoffman Auto Group do?
Role Purpose
Handle customers throughout the entire parts experience with their satisfaction as the number one priority
Leadership
This position does not lead others
Core Accountabilities
- Productivity: Meet all production metrics as prescribed by Management.
- Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.
- Technology: Utilize all tools provided to perform daily duties effectively.
- Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.
- High School Diploma
- 1-2 years experience in a dealership environment or automotive equivalent required
- 1-2 years experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.