What are the responsibilities and job description for the Corporate IT Intern position at Hoffmaster Group, Inc.?
Hoffmaster is an industry leader producing the most complete line of specialty disposable tabletop products for over 75 years. Hoffmaster competes in three distinct business segments - Foodservice, Consumer, and E-Commerce. Our products can be found in thousands of retailers, restaurants, hotels, and more. As a customer centric company, we strive to deliver innovative solutions to both our customers and the ultimate end users of our products. This Innovation is a key part of what we do here at Hoffmaster, and we continue to drive the industry forward by investing in our employees and state-of-the-art technology.
The IT intern will work with the Tech Support team and Network Enterprise Manager in supporting the company's computing and telecommunication network operations and procedures. Assisting in a team environment to configure, install, support and maintain computer hardware and software, peripheral equipment, printers, servers, networks, communication equipment, and associated operating systems across the Hoffmaster Group enterprise.
Essential Job Duties :
- Recycling IT hardware, including erasing hard disk drives and solid-state drives to DoD Spec
- Setting-up new employee hardware in Microsoft Intune
- Inventorying hardware assets in Active Directory
- Assisting with Tier-1 Support Issues submitted in Atlassian Jira, including unlocking Employee Active Directory Accounts. Active Directory Password Resets, Application Installations, and Basic End-User Troubleshooting.
- Assist setting-up proactive alert notifications in PRTG and Fortinet Systems, assisting our Enterprise Systems Administrator with auditing our AD Users & shared directory permissions.
- Assisting Network Administrator with updating network topology documentation via Microsoft Visio.
- Create documentation on internal processes and How-to guides for users using Atlassian Confluence
- Other tasking as directed.
Requirements :
Hoffmaster's internship program is designed to provide students practical, hands-on experience in a professional environment, bridging the gap between the knowledge gained in school and it's real-world application in actual work settings. The benefits of our Internship Program include :
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At Hoffmaster, we believe every person deserves to feel successful. That's why we provide a total rewards package designed to support our employee's success -at work, at home, and in life. This includes : Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement : To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $20
