What are the responsibilities and job description for the Fleet Maintenance Supervisor position at Hogan Transportation?
Job Summary
The Service Supervisor assists in coordinating the activities and responsibilities in the shop.
Essential Duties and Responsibilities
- Prepares and issues work schedules, deadlines and duty assignments for service employees.
- Supervises the work of service employees to ensure adherence to quality standards, deadlines and proper procedures.
- Provides
- Implements departmental policies, procedures and service standards in conjunction with management.
- Plans ahead to meet service deadlines.
- Trains employees in the areas of company policies and job duties.
- Analyzes financial activities of the department and provides input into the budget planning and preparation process.
- Designs, implements and evaluates staff training and development programs, customer service initiatives and performance measurement criteria.
- Applies knowledge of DOT regulations to department operations.
- Identifies employee training needs and sets development goals for on the job, internal or external training.
- Maintains a safe work environment.
- Other duties as required.
Requirements
- High school diploma or GED required
- 5 years truck maintenance experience required; 1-3 years of management experience preferred
- Strong organizational skills with great attention to detail
- Excellent customer service and phone etiquette skills
- Excellent communication skills, both verbal and written
- Proficient in Word, Excel and the internet
