Patient Access Scheduler

Hogg Therapy Pediatrics is seeking an upbeat, fast-paced, problem-solving Patient Access Team Member to join our family! Hogg Therapy is a family and therapist owned practice that is passionate about what we do both in the clinic and in the community. We have three clinics located in Richmond, Berea and now Lexington, that serve Central Kentucky, we exist to make an impact both in the clinic and in the community to fulfill our mission of “Empowering Children to Conquer Their World.”

We offer:

• Full Time, Set Schedule, No Weekends
• $15/hour
• Bonus opportunities
• 120 hours of PTO/year
• 7 paid Holidays (New Years, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas)
• Medical, Vision, and Dental Insurance - employee pays 50% of the base plan (eligible after 30 days of employment)
• 401K 100% match for the first 3% and 50% match for the next 2% of a paycheck (eligible after 90 days of employment)
• A team-oriented environment

If you are looking to join an amazing team, please contact us. We look forward to meeting you!

Our Mission: At HTP, we foster children’s growth through exploration and engagement. We are dedicated to providing the most innovative therapy, and our speech-language pathologists, occupational therapists, and physical therapists implement specialized treatment techniques to address each child’s individual needs. Hogg Therapy strives for day-to-day enrichment and improving overall quality of life.

About Us: Hogg Therapy was founded in 2014 with a goal to provide the highest quality of occupational, speech, and physical therapy in a child-friendly environment. We strive to communicate with, support, and encourage families every step of the way. Our child-directed approach gives children control in a world where they have little. We find children learn and achieve more when they get to decide the direction of their play. We look at the whole child and see amazing results because of our unique treatment approach. Visit our website at www.hoggtherapy.com for more information about our team and the services we offer.

**NO RECRUITERS**

Qualifications:

• Upbeat and friendly personality
• Excellent customer service skills
• Fondness for working with people
• Desire to work and be bonused on production
• Stable work history and attendance
• Capable of working in a fast-paced environment
• Attention to detail
• Effective and efficient problem solver
• Excellent punctuality and attendance
• Driven to meet goals and targets

Expected Tasks:

• Reschedule cancellations at time of call
• Schedule new patient after evaluation prior to them leaving the clinic
• Schedule flex clients
• Communicate with therapists concerning scheduling
• Call clients on cancel/no show log to reschedule
• Patient check-in/check-out
• Co-pay collection
• Transfer calls according to accountability chart
• Alert therapists of schedule changes
• Communicate with families regarding scheduling changes
• Maintain up-to-date and accurate documentation in client files
• Read all Hogg Therapy emails and newsletter for understanding
• Communication with caregivers through in-person, phone and/or email
• Maintain a clean and organized work environment.
• Address issues: spills, mud, repairs, etc. or relay maintenance issues to HR
• Clean glass (windows/doors)
• Water outside plants
• Bathroom Spot checks at least 2 times per day
• Take out trash as needed
• Stock toiletries, paper towels, toilet paper, soap, etc.
• Meets daily and weekly metrics as set by leadership
• Active with Hogg Therapy social media
• Positive outlook and create an uplifting culture
• Attention to detail
• Manage personal Gusto
• Effective and efficient problem solver
• Excellent punctuality and attendance
• Attend volunteer events to promote positive community involvement
• Proficient with basic computer skills
• Driven to meet goals and targets
• Maintain and update patient records

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• No weekends

Ability to Relocate:

• Berea, KY 40403: Relocate before starting work (Required)

Work Location: In person

Salary : $15