Service Technician

Job Description:

We are looking for multiple highly motivated and experienced Service Technicians (Levels 1 – 4) to join our fast-growing team out of our York, PA Service Branch. Service Technicians report to the Branch Service Supervisor and Corporate Operations Manager. Service Technicians must be self-starters and willing to work long hours and varying shifts with limited to no notice. This position may require travel up to 30% of the time, most deployments are 4 nights or less. This position requires a valid drivers license with no-more than two (2) current moving violations. Previous electrical, mechanical, rigging, and installation experience required.

This position requires a valid driver's license with no more than two (2) current moving violations.

• $5,000 Retention Bonus
• All Benefits and Perks start Day 1
• NEW F250 Service Body Truck
• Relocation Assistance Available

****ALL SERVICE EMPLOYEES DISPATCH FROM HOME AND ARE PAID FOR 100% OF TRAVEL TO AND FROM CLIENTS FACILITIES****

Compensation: Hourly Rate: $28 - $44 per hour including $3.00 per hour incentive pay, Semi-annual Performance Profit Sharing Bonus, and Year End Holiday Bonus.

• Guaranteed minimum 40 hours per week
• Overtime after 8 hours daily
• $90 weekly on call bonus
• Company provided hotel $75 nightly per diem for out-of-town travel

Perks - Unmatched HCRBrands employee perks begin day 1!

• Company provided streaming subscriptions (Netflix, Hulu, ESPN , etc)
• ‍Company provided gym and health membership (Golds, Planet Fitness, Peloton, etc.)
• Company provided Sam's Club, Costco, or BJs Wholesale membership
• Company provided home internet (Comcast, Verizon, Centurylink, etc.)
• Company provided annual steel-toe safety shoe allowance
• Company provided annual tool allowance

Hours: 6:30 AM - 3:00 PM ( early starts, off shift work, and OT as dictated by the position).

Tasks/Requirements:

• Abide by all company and departmental policies.
• Attend and contribute during weekly department meetings.
• Build and nurture relationships with your clients.
• Communicate with the Project Coordination Department to address scheduling concerns and equipment needs.
• Complete inspections and repairs on units sent to the YorkHoist shop.
• Complete OSHA/MSHA inspections in a thorough and timely manner.
• Complete safety, vendor, and client required training.
• Do whatever it takes to ensure safety and client satisfaction every job, every time.
• Identify and communicate potential prospects and project opportunities.
• Lead installations of varying type of material handling and safety equipment.
• Log time, daily receipts, parts, and safety concerns in the Fulcrum iPad App.
• Manage your aggressive project deadlines while providing quality service.
• Own and influence positive department moral and client first mindset within your team.
• Own jobsite safety ensuring compliance with HCRBrands, OSHA, and client requirements.
• Own your successes and failures.
• Regularly lift, move, or hold items weighing 80lbs. or more.
• Respond to 24/7 Repairs on both primary and secondary on-call rotations.
• Troubleshoot mechanical and electrical issues (hoists, cranes, lifts, turners, etc.).
• Work at height or in confined spaces for extended periods of time.
• Work with other Service Technicians on large jobs sites.
• Work with Territory Sales to widen and deepen existing client relationships.
• Certified crane operator training (a plus)
• Certified electrician (a plus)
• Certified rigger (a plus)
• Hydraulic troubleshooting experience (a plus)
• Mig, Tig, and Stick welding experience (a plus)
• OSHA 30 Hour training (a plus)
• Previous service supervisory experience (a plus)

Benefits:

• Generous Time Off: Enjoy 4 weeks of PTO to relax, recharge, or travel.
• Company provided vehicle for business use (goes home with Technician)
• 401(k) Retirement Plan: Save for the future with a company-matched 401(k).
• Comprehensive Health Coverage: We cover up to 95% of your premium (based on plan selected)
• Vision & Dental Fully Covered: 100% paid coverage for both you and your family.
• Disability Coverage: Short-term and long-term disability insurance fully provided.
• Life Insurance: Company-paid life insurance to give you and your loved ones peace of mind.
• Tech Perks: Get a company-provided iPhone for business and personal use.
• Wholesale Club Memberships: Choose a Sam’s Club, BJ’s, or Costco membership on us.
• Entertainment On Us: Subscriptions to Netflix, Hulu, ESPN, and Apple Music—yep, we’ve got your downtime covered.
• Home Internet Stipend: We help cover your home internet expenses.
• Clothing Allowances: Annual stipends for company branded apparel and safety shoes.
• Professional Development: Access to company-sponsored training to keep your skills sharp.
• Team Culture: Enjoy employee events and a team-focused environment that values connection and collaboration.
• Company sponsored employee events
• Opportunity for promotion and growth
• Raise after 90 days
• Semi-Annual Performance Profit Sharing Bonus