Admissions Director

Holden Manor Health & Rehabilitation, a Beacon Healthcare Group long-term care & rehabilitation center, is seeking an Admissions Director. The ideal candidate will have the passion to connect with people of varying backgrounds and health-related adversities, the drive to turn each connection into a new resident, the courage to rise to any challenge especially for your team, and the heart to want what's best for every member of our community who relies on our care. Working knowledge of admissions processes and medical terminology is a plus, but not a requirement. We will provide all necessary training to the right personality. If this sounds like the role you’ve always dreamed of stepping into, we encourage you to apply today!

Responsibilities:

• Maintain referral and admissions records and databases.
• Implement admissions policies and procedures.
• Provide guidance to prospective residents and their families.
• Organize and coordinate open house events and other community-related activities.

Major Duties and Critical Tasks:

• Manage the admission process from start to finish.
• Conduct effective tours that promote conversion.
• Complete admission paperwork in a timely manner.
• Coordinate clinical and financial approvals for admissions.
• Communicate with families and staff to ensure seamlessness of admission process.
• Lead in marketing the facility and promoting your facility's range of services and amenities, your talented staff, and their expertise in the field to potential residents and referral sources, including making outside calls and visits throughout the week.
• Assist with building and maintaining online/social media presence.
• Provide prospective residents with information about all aspects of your facility, including admission process, insurance coverage, programing, and other general information.
• Serve as the 1st point of contact for admissions department; maintain contact and follow up with prospective residents and staff, answer questions, make/return phone calls, respond to email messages, and be able to refer appropriate resources.
• Coordinate facility visits for prospective residents; conduct tours, facilitate visits/schedule complimentary meetings with staff.
• Coordinate, plan, and promote special or complicated admissions.
• Report regularly, as requested, to administrator regarding admissions activities, number of inquiries, and status of referrals.
• Complete general office duties including photocopying, printing, filing, organizing, answering Admissions phone, data entry, checking messages, and returning calls.
• Maintain cleanliness and organization of Admission Office area.
• Some non-traditional work hours, including evenings and weekends, primarily for phone contacts with prospective residents, admissions, or marketing events may be required.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) 2% match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $18