What are the responsibilities and job description for the Registration Lead position at Holden Village?
Role Description
This is a full-time on-site role for a Registration Lead at Holden Village. This position has a minimum requirement of two years. The Registration Lead will be responsible for managing guest reservations, providing regular reporting on performance and sales, developing in depth knowledge of the online reservation software, and training new staff, among other responsibilities.
Company Description
Holden Village, nestled in the remote wilderness of the beautiful Cascade Mountains in Chelan, Washington, has evolved from a copper mining town to a vibrant center of education, programming, and worship over its 60 year history. The Village welcomes individuals of all ages who seek a strong sense of community and meaningful work.
Qualifications
- Bachelor's degree in business administration, finance, accounting, or hospitality management
- Experience in customer-facing roles and as a leader of staff
- Ability to quickly learn end-to-end business operations from registration intake to revenue recognition in accounting system
- Highly computer literate
- Ability to self-manage, problem solve, and exercise good judgement and maturity
- Ability to work calmly under deadline pressure while prioritizing for staff and being highly responsive to customer demands
- High energy with a positive attitude
- Excellent oral and written communication skills
- Strong interpersonal skills and understanding of professional business ethics, decorum, and social skills
- High initiative, accountability, and desire for continuous improvement
- Ability to see the “big picture” and be proactive
Additional Benefits
- Free room and board
- 42 off days/ year
- 21 friends & family days and 21 half-price friends & family days per year (for loved ones to visit you in the Village!)
- Access to great hiking and outdoor adventures!