What are the responsibilities and job description for the Admissions Coordinator position at Holiday Heights Healthcare Center?
Are you an outgoing and enthusiastic individual? Do you love working with people?
Great news! We are seeking to add an Admission Coordinator to our team!
An Admission Coordinator must proudly share our patient care vision with prospective residents, families, and community partners. The Admissions Coordinator will manage the facility's inquiry and admission process and provide customers with facility-related information.
Responsibilities and Purpose
- Directly responsible and accountable for completing all admission processes, forms, and facility notification documentation.
- Coordinate and communicate regularly with the Post Acute Liaison and Central Intake Team to ensure a smooth care transition and admission experience.
- Manage facility inquiry/referral tracking reports. Serve as primary contact for all telephone admission inquiries and requests for pre-admission facility tours.
- Collaborate with facility leadership on customer service programs focusing on positive senior healthcare outcomes.
Desired Experience and Education
- Basic computer skills, including Microsoft Office.
- Knowledge of senior healthcare services, specifically Skilled Nursing and Long Term Care.
- Experienced in customer service and developing relationships within the senior healthcare environment.
- Working knowledge of Medicaid, Medicare and third party managed care payer sources.
- Business Development/Networking experience a plus.
Benefits
We offer competitive pay relative to experience. All full-time employees are eligible for benefits including:
- Medical, Dental and Vision Insurance
- 401(k) with Company Match
- Employee Assistance Program
- Wage Advances via OnShift Wallet
- Education Funds and Scholarships
- Nurse Aide Training and Certification
- Career Ladders- CNA, RN, and Beyond
- Clinical Hours For College Students
- CPR and IV Certifications
- Employee Stock Ownership Plan (ESOP)
Earn Better With Us | Realize the Value of 100% Employee Ownership
We are 100% employee-owned by members of the community we serve through an Employee Stock Ownership Plan (ESOP). We can impact the total value of your compensation in 4 significant ways:
- We pay future employee-owners competitive wages based on their experience and provide pathways for career advancement.
- We allow you to access up to 50% of your net earned wages the following day when you need cash immediately.
- We offer an 401(k) with matching so that you can begin wealth-building today
- More remarkably, we create a future reward for every eligible team member at no cost so you can live comfortably when your working days are over.
Ownership inspires a rich culture of teamwork where your attention to detail, customer service mindset, pride, effort, and attitude contribute to a vision of superior satisfaction and quality outcomes for everyone entrusted to our care.
We are an Equal Opportunity Employer.
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