Sales Manager

HMP Properties is currently hiring a property based Sales Manager for its 96 room full service hotel, the Holiday Inn Hotel & Suites Williamsburg Gateway.

This position’s main duties are to prospect, solicit, and acquire new business in all Sales Segments as well as catering through pro-active direct sales, marketing, appointment calls, and tours of the hotels, while maintaining existing accounts and relationships.  Responsible for developing long term business partnerships, consistently strive to maximize revenue and promote relationships through effective negotiation.  Position requires follow up and maintenance of accounts, maintaining file & account accuracy, fielding inquiries, reporting, sales blitz, and special projects as assigned. This position reports directly to the General Manager of the property and is also overseen by the Corporate Director of Sales Development.

Job Duties:

•  Handle group inquiries, rooming lists, meeting details, contracts, account maintenance, outside sales calls, future/repeat bookings, activity reports.
•  Maintain proper marketing collateral and sales kits for customer distribution.
•  Utilize trace systems to fully service the customer from start to finish.
•  View daily inventory screens and availability to properly qualify needs for group base sales strategies.
•  Qualify and book group rooms for business and social events.
•  Follow through and service accounts from beginning to end to ensure exceptional customer service.
•  Maintain filing system of customers/events with running call reports.
•  Tracking all charges and conversations.
•  Communicate all details of groups and meeting functions in weekly staff meetings.
•  Conduct hotel site tours with prospective clients and walk-ins.
•  Stay abreast of upcoming events and conventions in the area.
•  Establish effective working relationships and communication bridges with various professional organizations as well as those within the same cluster group.
•  Respond to all Requests for Proposals (RFP), Requests for Information (RFI) and Request for Quotes (RFQ) as needed.
•  Assist in the planning of open house functions for major client generators or guest appreciation to promote the hotel.
•  Submit weekly sales and status reports as requested.
•  Attend local networking events
•  Attend trade shows and participate in sales blitzes;
•  Participate in local community to develop business;
•  Other and all duties, projects, and tasks as assigned by employee’s manager.

Qualifications:

• High school diploma or equivalent required.
• Hospitality experience preferred, specifically in a Sales role at select service/mid scale branded hotels strongly preferred.
• Catering experience preferred.
• Knowledge of hotel PMS Systems strongly preferred (Opera, OnQ/PEP, Fosse, Choice Advantage)
• Knowledge of the Williamsburg Market strongly preferred.
• Previous Tour & Travel, SMERF, Corporate, and Government experience highly preferred.
• CRM experience (SalesPro, HotelPro, Salesforce, etc.) strongly preferred.
• Computer literacy, with the ability to easily navigate a variety of computer programs i.e. Word, Excel, PowerPoint, Publisher, OneDrive, Asana, Acrobat Adobe, property management systems, hotel sales software.
• Able to work effectively as an independent contributor and as a part of a collaborative team
• Able to multi-task and manage numerous priorities with a sense of urgency within a fast-paced environment.
• This is a full-time, on property position with benefits and a competitive salary plus bonus potential.  This is not a remote or hybrid type position. 

Please email all resumes to Lewis Tedesco, CHSP - Corporate Director of Sales Development. Walk in applicants will not be accepted.