Head Housekeeper

• Performance bonus offered on passed inspections
• Paid time off after your first year with the company
• Discounts on IHG Hotels world wide

• Inspect all areas of the hotel: rooms, public space, back of the house, grounds….) to ensure sanitation, brand, all health and safety standards are met.
• Must have thorough knowledge of materials, supplies and equipment used in the housekeeping department.
• Must have knowledge in inspection of rooms and cleanliness standards as well as minute per room as defined by the company and brand.
• Maintain responsibility for the necessary items to effectively operate department. This includes and not limited to: guest loaned items (roll away beds, cribs, microwaves, refrigerators, etc.)
• Ensure all equipment is in working order: vacuums, laundry equipment, carts, etc.
• Coordinate with the Maintenance Department to ensure maintenance request are initiated in a timely basis and the property is maintained in a like-new condition.
• May assist with bi-monthly inventories, proper ordering, receiving and maintenance of supplies.
• Must have knowledge on the entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
• Assist in coordinating the activities of the Housekeeping Team. This is accomplished through daily shift meetings, monthly department meetings. Maintain agendas and sign in sheets.
• Many tools are available for training: new hire, ongoing, brand, vendors…it is your responsibility to present these resources to all staff for continuous education.
• Follow and manage room assignments.
• Must be able to perform supervising and managing staff techniques.
• Must be organized to maintain logs, checklists, inventories as scheduled.
• Willingness to develop management skills: will assist with interviewing, training, coaching, motivating, counseling, discipline, and termination employment. Final decisions in these areas made by General Manager.

• Establish and maintain effective working relationships with associates and department heads.
• Effectively communicate with guests and co-workers via various methods to include: messages and communication log books
• Assist guest with issues, being professional and maintaining hospitable caring attitude.
• Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis.
• Guest privacy is an utmost concern.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 38 per week

Benefits:

• Employee discount

Shift:

• Day shift

Ability to Commute:

• Decatur, IL 62526 (Required)

Ability to Relocate:

• Decatur, IL 62526: Relocate before starting work (Required)

Work Location: In person

Salary : $15