Corporate Outside Sales

Scope:

Responsible to drive hotel revenues through effective targeting, soliciting, qualifying, and closing of business within assigned market segments. Regularly sell hotel rooms, meeting rooms and food & beverage through direct client contacts. All to be completed in accordance with the overall hotels’ strategic plans.

At Holiday Inn Binghamton, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:

Create Confidence - by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.

Encourage Success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.

Make It Happen – by being perceptive to your guests needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

Primary Responsibilities:

Ø Develops short-term tactics and long – range strategic plans and programs.

Ø Achieve budgeted revenues and personal/team goals and maximize profitability.

Ø Develops and maintains relationships with key clients in order to produce individual corporate travel/group and/ or convention business.

Ø Negotiates guest room rates, meeting room rental, and hotel services within approved booking guidelines.

Ø Has the ability to prepare proposal and contracts.

Ø Maintains updated files: prepares weekly sales reports to record sales activities.

Ø Conduct site inspections of the property and entertains qualified potential clients in accordance with company and property policies and procedures.

Ø Practices proper accounting procedures.

Ø Participates in pre- conference meeting with clients and departments heads as necessary.

Ø Accurately forecast all booking by securing group history and communicates all cancellations.

Ø Assists the Director of Sales with the implementation and achievement of the Sales and Marketing plan.

Ø Attends and represents company at trade shows, receptions, or market appropriate meetings.

Ø Responds quickly to guest inquiries in a friendly and efficient manner.

Ø Maintains a professional image at all times through appearance and dress.

Ø Understands and abides by company policies and procedures; can effectively communicate them to subordinates.

Ø Maintains competency in technology related tools (i.e. Opera Sales and Catering, email and voicemail systems, etc)

Ø Participates in meetings that are not limited to the daily Check in and weekly Sales meetings

Ø Other duties as assigned by supervisor or management.

Qualifications:

Education/ Experience:

Post-secondary education in Hotel Management or Business Administration with minimum of two years related Hotel sales experience preferred.

IHG Hotel Sales experience Preferred

Full Service Hotel Sales Experience Preferred

Skills:

Strong written and oral communication skills

Strong interpersonal and decision-making skills

Proven sales and negotiation skills

Planning and organization skills with attention to detail

Strong working knowledge of Microsoft Word/Excel

Knowledge Opera Sales & Catering experience preferred

Valid driver’s license and access to a vehicle daily required

Working Conditions:

Will be required to work in fast paced, stressful environment

Will be required to work some evening, weekends, and holidays

Physical/ Cognitive Activities:

Corporate Sales Manager

This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

A majority of time will be spent selling and negotiating hotel guestrooms and banquet facility and services; therefore, a significant portion of time is spent speaking, listening, thinking, and writing.

A majority of time is spent conducting outside sales; therefore, a significant amount of time is spent communicating and interacting with various people inside and outside of the hotel. This person will be listening and speaking to guests and staff, making quick decisions, and using problem-solving skills.

Reading and writing abilities are often used when communicating with the hotel outlets and outside contacts when planning services, as well as to document any sales related activity.

A portion of time is spent moving about the property while conducting tours or meeting with other hotel departments.

Some travel is necessary to meet potential clients and to attend conventions and trade shows.

Mathematical skills, including basic math, problem solving, reasoning, negotiating, profit/loss concepts, variances and percentages are often used.

This person will occasionally assist in breaking down or setting up of banquet space, or assist in food service, requiring lifting of up to 50 pounds.

Organizational Structure:

· Reports to: Director of Sales and Marketing

· Job title also known as: Corporate Sales Manager

This job description is a general representation of the duties and responsibilities commonly found at the Holiday Inn Binghamton for this type of position; it may be modified at an individual hotel based upon business necessity.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Compensation Package:

• Quarterly bonus

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person

Salary : $65,000 - $70,000