What are the responsibilities and job description for the Front Desk Agent - Hotel position at Holiday Inn Bloomington West?
Are you a people-person who enjoys helping others and creating great first impressions? Holiday Inn Bloomington West is looking for a friendly, reliable, and customer-focused Front Desk Associate to join our hospitality team!
What You’ll Do:
- Greet guests with a warm and welcoming attitude
- Check guests in and out efficiently and professionally
- Answer phone calls and assist with reservations or guest inquiries
- Handle payments and process transactions accurately
- Provide guests with local information, directions, and recommendations
- Work closely with housekeeping and maintenance to ensure a seamless guest experience
What We’re Looking For:
- A positive, can-do attitude with great communication skills
- Previous front desk or customer service experience is a plus, but not required
- Ability to multi-task in a fast-paced environment
- Dependable and punctual with strong attention to detail
- Comfortable using computers and hotel management software (we’ll train you!)
Why You’ll Love Working With Us:
- Competitive pay
- Flexible scheduling options
- Employee discounts at IHG hotels worldwide
- Supportive team environment
- Opportunities for advancement within the hotel and IHG brand
Come be a part of something great where hospitality meets opportunity. Whether you're looking to start a new career or grow within the industry, Holiday Inn Bloomington West is the place to be!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $20
