Night Auditor (Part Time)

The Part Time Night Auditor is responsible for upholding Guest Service Standards and maintaining accurate nightly accounting records. In this role, the Night Auditor will reconcile, balance and process the daily closing of accounts, handle guest check-ins and check-outs, answer calls, make reservations, address guest concerns, and at times deliver housekeeping items to guests. Attention to detail, strong communication skills and a welcoming personality are key to this position. Do not call the hotel please.

Duties include (but are not limited to) the following:

· Auditing all charges/postings and correcting work as necessary.

· Following all Audit procedures to ensure that all daily activity has been reconciled and all accounts have been balanced and closed in preparation for the new business day.

· Processing, formatting and distributing daily reports.

· Checking guests in and out of the hotel efficiently, courteously and professionally.

· Processing all payments according to hotel policies and procedures.

· Interacting with hotel team members in a professional manner, and assisting other departments with necessary information.

· Listening and resolving guest needs and concerns in a professional and timely manner ensuring guest satisfaction.

· Maintain complete knowledge of hotel features/services, rate levels, availability, daily count, and group event schedules.

· Monitor and maintain cleanliness and organization of assigned work areas.

· Count, maintain, and secure the cash bank at all times.

· Read the log book daily and record all pertinent information. Making sure to pass along to in-coming staff and relay any follow-up needed by all departments.

Requirements:

The ideal Night Auditor candidate will bring the following required, desired, and optional assets to the company:

· High School Graduate or General Education Degree (GED) required.

· Minimum 1 year Hotel Night Audit.

· Basic computer skills required.

· Basic knowledge of Microsoft Excel required.

· Ability to work weekends required.

· Ability to work from 11 pm to 7am required.

Job Type: Part-time

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Every weekend
• Overnight shift
• Weekends only

Ability to Commute:

• Brookfield, WI 53005 (Required)

Work Location: In person