What are the responsibilities and job description for the Catering Sales Manager position at Holiday Inn Crystal Lake?
The Holiday Inn Crystal Lake Convention Center with our renovated ballroom is looking for a catering sales manager.
- Catering Sales Manager responsible for actively pursuing new sales business and leading sales blitzes, RFPs, revenue management, and contract negotiations
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the property
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Day shift
- Weekends as needed
Ability to Relocate:
- Crystal Lake, IL 60014: Relocate before starting work (Required)
Work Location: In person