What are the responsibilities and job description for the Front Desk Receptionist position at Holiday Inn Express and Suites Chicago-Schaumburg?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome visitors in a professional manner
- Answer phone calls with excellent phone etiquette, directing inquiries as necessary
- Provide customer support by addressing questions and concerns promptly
- Perform data entry tasks accurately and efficiently
- Manage scheduling and appointment bookings using Google Suite or similar tools
- Maintain an organized front desk area and ensure all clerical duties are completed
- Assist with office management tasks as needed, including filing and document preparation
- Proofread documents for accuracy before distribution
Qualifications
- Previous experience in a front desk or receptionist role is preferred
- Strong customer service skills with a focus on client satisfaction
- Proficient in computer literacy, including Microsoft Office Suite and Google Suite applications
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a busy environment
- Attention to detail with strong proofreading abilities
- Experience in clerical work or office management is a plus
Join our team as a Front Desk Receptionist where your skills will contribute to creating a welcoming atmosphere for our clients while ensuring smooth operations at the front desk.
Job Types: Full-time, Part-time, Temporary, Contract
Pay: $14.61 - $17.00 per hour
Expected hours: 32 – 48 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Schaumburg, IL 60173 (Required)
Ability to Relocate:
- Schaumburg, IL 60173: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17