What are the responsibilities and job description for the Front Desk Sales Associate -Morning Shift position at Holiday Inn Express and Suites Jacksonville Town...?
About us
Holiday Inn Express and Suites Jacksonville Town Center is a small business in Jacksonville, FL 32246. We are innovative and social.
Our work environment includes:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Shift:
- 8 hour shift
Application Question(s):
- At least Six months Hotel or Motel Experience
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel: 1 year (Required)
Ability to Relocate:
- Jacksonville, FL 32246: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15