What are the responsibilities and job description for the Front Desk Sales Associate position at Holiday Inn Express and Suites Jacksonville Town...?
About us
Holiday Inn Express and Suites Jacksonville Town Center is a small business in Jacksonville, FL 32246. We are innovative and social.
Our work environment includes:
- Work-from-home days
- Regular social events
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- At least Six months Hotel or Motel Experience
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel: 1 year (Required)
Ability to Relocate:
- Jacksonville, FL 32246: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15