What are the responsibilities and job description for the Night Auditor position at Holiday Inn Express and Suites New Castle?
```Duties```
- Perform night audit duties including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Ensure accuracy of guest accounts and resolve any discrepancies or issues
- Provide exceptional guest service by assisting with check-ins, check-outs, and inquiries
- Handle guest requests and complaints in a professional and timely manner
- Maintain a clean and organized front desk area
- Assist with other front desk duties as needed
```Experience```
- Previous experience in a similar role preferred
- Strong phone etiquette and communication skills
- Bilingual skills (if applicable) to effectively communicate with guests from different backgrounds
- Knowledge of guest services and hospitality industry practices
- Familiarity with front desk operations and hotel management systems
- Ability to work independently and handle multiple tasks simultaneously
- Attention to detail and ability to maintain accuracy in financial transactions
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for performing night audit duties, providing exceptional guest service, and maintaining the front desk area. This position requires strong communication skills, attention to detail, and the ability to handle various tasks simultaneously.
Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hospitality industry
Requirements:
- High school diploma or equivalent
- Previous experience in a similar role preferred
- Ability to work overnight shifts and weekends as needed
If you are a detail-oriented individual with excellent customer service skills, we would love to hear from you. Apply now to join our team as a Night Auditor!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Overnight shift
Work Location: In person
Salary : $12 - $13