What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express and Suites Pearsall?
Front Desk Agent – Holiday Inn Express
Location: Pearsall, TX
Job Type: Full-Time / Part-Time
Compensation: Competitive hourly wage
Join our team at Holiday Inn Express Pearsall and be the friendly face that welcomes our guests! We are looking for a customer-focused Front Desk Agent to provide excellent service and create a memorable stay for our guests.
Responsibilities:
-Greet and check in/out guests with professionalism and hospitality
-Handle reservations, cancellations, and guest inquiries
-Process payments and maintain accurate records
-Assist with guest requests to ensure a comfortable stay
-Maintain a clean and organized front desk area
-Communicate effectively with housekeeping and maintenance teams
-Resolve guest issues with a positive and solution-oriented approach
-Assist Laundry department if needed
Qualifications:
-Previous hotel or customer service experience preferred but not required
-Excellent communication and interpersonal skills
-Ability to multitask in a fast-paced environment
-Basic computer skills and familiarity with hotel management systems Opera Xpress (preferred)
-Availability to work flexible shifts, including evenings, weekends, and holidays
Why Join Us?
-Competitive pay
-Employee discounts at IHG hotels worldwide
-Supportive team environment
-Opportunities for career growth
If you’re passionate about hospitality and enjoy working with people, we’d love to hear from you!
Apply today and start your journey with Holiday Inn Express!
Job Type: Full-time
Pay: From $11.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Pearsall, TX 78061 (Required)
Ability to Relocate:
- Pearsall, TX 78061: Relocate before starting work (Required)
Work Location: In person
Salary : $11
