Front Desk Agent At Holiday Inn Express Round Rock TX

Holiday Inn Express Round Rock is now hiring for a dedicated and passionate Front desk clerk for Full Time in the day shift time to join our team at the Holiday Inn Express Round Rock/North Austin. Interested candidates may send us a resume online or come in and fill out an application in person Monday through Sunday from 9am to 6pm at:

Holiday Inn Express & Suites Round Rock (Near Chuy's)

2340 N Interstate 35,

Round Rock, TX 78681

Job Summary

The Front desk clerk responsibilities include but are not limited to checking the front office accounting records for accuracy and summarizing and compiling information for the hotel's financial records on a daily basis. The Front Desk Clerk should able to function as a guest services agent especially in terms of check-in and check-out procedures, running the end of the shift processes on the property management software.

Essential Functions

• Posts room charges and taxes to guest accounts.
• Processes guest charges, voucher and credit card vouchers.
• Posts guest charge purchase transactions not posted by the guest services agent.
• Verifies all account postings and balances.
• Monitors the current status of coupon, discount, and other promotional programs.
• Tracks room revenues, occupancy percentages, and other front office statistics.
• Prepares a summary of cash, check, and credit card activities.
• Summarizes results of the operations for management.
• Prepares and executes the end of day procedures.
• Runs the end of day processes in the property management system (PMS).
• Understands principles of auditing, balancing, and closing out accounts.
• Knows how to operate the PMS, computer systems, and other front office equipment.
• Understands and knows how to perform check-in and check-out procedures.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements

• High School diploma or equivalent
• Minimum of one year of hotel front desk and night audit experience
• Previous experience handling cash
• Previous experience and knowledge of accounting procedures and general administrative tasks.
• Computer experience preferred
• Must be able to speak, read, write, and understand the primary language used in the workplace.
• This Position require to work in standing position majority of the time.

Required education:

• High school or equivalent

Preferred experience:

• Hotel/Motel Experience
• Customer Service

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Round Rock, TX 78681: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $16