What are the responsibilities and job description for the Assistant General Manager position at Holiday Inn Express and Suites?
Full job description
Overview
The Assistant General Manager plays a crucial role in the daily operations of our establishment, ensuring that all aspects of the hotel runs smoothly and efficiently. This position requires a dynamic leader who can motivate staff, maintain high standards of service, and contribute to a positive guest experience. The ideal candidate will possess a strong background in hospitality.
Duties
- Assist the General Manager in overseeing daily operations, ensuring compliance with company policies and procedures.
- Manage staff schedules, ensuring adequate coverage during peak hours while maintaining labor costs.
- Train and develop team members in areas such as customer service and operational procedures.
- Conduct interviews for new hires and participate in the onboarding process to ensure a smooth transition for new employees.
- Monitor inventory levels and assist with ordering supplies as needed to maintain efficient operations.
- Address guest complaints and feedback promptly to enhance customer satisfaction.
- Collaborate with the General Manager on strategic planning initiatives to drive business growth.
Skills
- Proven leadership skills with experience in managing teams within a hotel environment.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with guests and staff alike.
- Experience in training development, fostering an environment of continuous learning among team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as an Assistant General Manager where you can make a significant impact on our operations while developing your career in the hospitality industry!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Hotel management: 1 year (Required)
- Revenue management: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Prescott, AZ 86303 (Required)
Ability to Relocate:
- Prescott, AZ 86303: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25
