What are the responsibilities and job description for the Executive Housekeeping Manager position at Holiday Inn Express and Suites?
Overview
We are seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and hospitality within our establishment. The ideal candidate will possess a strong background in hotel or industrial cleaning, with exceptional management skills and a keen eye for detail. As the Executive Housekeeper, you will play a crucial role in ensuring guest satisfaction through effective housekeeping practices and efficient team management.
Duties
- Oversee the daily operations of the housekeeping department, ensuring all areas are clean, well-maintained, and meet company standards.
- Develop and implement housekeeping policies and procedures to enhance efficiency and cleanliness.
- Manage inventory of cleaning supplies and equipment, ensuring that all necessary items are stocked and in good condition.
- Train, supervise, and evaluate housekeeping staff, providing guidance to ensure high-quality performance.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Coordinate with other departments to ensure seamless operations and guest satisfaction.
- Address any guest complaints or concerns related to housekeeping services promptly and professionally.
- Maintain records of housekeeping activities, including staff schedules, inventory usage, and maintenance requests.
Requirements
- Proven experience in hospitality management or a similar role within the hotel or industrial cleaning sector.
- Strong knowledge of custodial practices, floor care techniques, and cleaning equipment.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
- Exceptional attention to detail with a commitment to maintaining high cleanliness standards.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Effective communication skills for interacting with guests and staff at all levels.
- Flexibility to work various shifts as needed, including weekends and holidays.
Join our team as an Executive Housekeeper where you can make a significant impact on our guests' experiences through your leadership in maintaining an immaculate environment.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $19 - $22
