What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express and Suites?
Job Overview
We are seeking a dedicated and personable Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and assist guests upon arrival, providing a warm and friendly welcome.
- Manage front desk operations, including answering phone calls, responding to inquiries, and directing visitors appropriately.
- Maintain an organized reception area, ensuring it is clean and presentable at all times.
- Provide customer support by addressing guest concerns and resolving issues promptly.
Skills
- Strong customer service skills with a focus on creating positive experiences for guests.
- Excellent organizational abilities to manage multiple responsibilities effectively..
Join our team as a Front Desk Agent and contribute to creating an inviting atmosphere for our guests.
Job Types: Full-time, Part-time
Pay: $16.00 - $16.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $16 - $17
