What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express and Suites?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing office operations efficiently. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome guests in a friendly and professional manner.
- Manage incoming phone calls and direct them to appropriate personnel.
- Schedule appointments and manage the office calendar effectively.
- Maintain an organized filing system for documents and records.
- Perform general office management duties, including maintaining office supplies and equipment.
- Assist with proofreading documents to ensure accuracy and professionalism.
- Handle inquiries and provide information about services offered.
- Collaborate with team members to ensure smooth office operations.
Requirements
- Proven experience as a Front Desk Agent or in a similar role is preferred.
- Strong computer literacy, including proficiency in Microsoft Office Suite and QuickBooks.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Experience with calendar management and office organization is essential
- Proficient in using phone systems and managing client interactions professionally.
- Strong organizational skills with the ability to file documents accurately.
Join our team as a Front Desk Agent where you can contribute to creating a welcoming environment for our clients while enhancing your professional skills in office management.
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
- Evening shift
Ability to Commute:
- Bossier City, LA 71111 (Required)
Ability to Relocate:
- Bossier City, LA 71111: Relocate before starting work (Required)
Work Location: In person
Salary : $14
