Front Desk Agent

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, computer literacy, and the ability to multitask in a fast-paced environment. The Front Desk Agent will play a crucial role in ensuring a welcoming atmosphere and efficient office operations.

Duties

• Greet and assist guests and visitors in a friendly and professional manner.
• Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
• Schedule reservations and group block contracts.
• Perform data entry tasks accurately, maintaining up-to-date guest records.
• Maintain the cleanliness and organization of the front desk area.
• Handle filing and documentation processes efficiently.
• Assist with administrative tasks as required to support office operations.

Experience

• Previous experience in a front desk or receptionist role is preferred.
• Familiarity with any office management software is an advantage.
• Strong customer service skills with the ability to communicate effectively with diverse clientele.
• Experience in the hospitality environments is a plus but not mandatory.
• Proficient computer literacy skills, including data entry and file management.
• Excellent organizational skills with attention to detail.

Join our team as a Front Desk Representative where you can contribute to creating a positive experience for our guests while developing your professional skills in a supportive environment.

Job Type: Full-time

Pay: From $10.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Ability to Commute:

• Sylacauga, AL 35150 (Required)

Ability to Relocate:

• Sylacauga, AL 35150: Relocate before starting work (Required)

Work Location: In person

Salary : $10