What are the responsibilities and job description for the Front Desk Clerk position at Holiday Inn Express and Suites?
**Job Summary:** We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Answer incoming calls and direct them to the appropriate department - Assist with check-ins, check-outs, and reservations - Maintain a tidy and presentable front desk area - Handle customer inquiries and provide accurate information - Process payments and maintain financial records - Assist with administrative tasks such as data entry, filing, and proofreading **Qualifications:** - Previous experience in a customer-facing role preferred - Proficiency in QuickBooks or similar accounting software is a plus - Strong organizational skills with attention to detail - Excellent phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Experience in event planning or medical receptionist duties is advantageous - Familiarity with dental office procedures is beneficial This position offers the opportunity to work in a dynamic environment where customer service excellence is paramount. If you have the skills and enthusiasm to excel in this role, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $13
