What are the responsibilities and job description for the Front Desk Receptionist position at Holiday Inn Express and Suites?
**HIRING FOR AFTERNOONS, MORNINGS, OR POSSIBLY OVERNIGHT**
***NO SET SCHEDULE***
*****MUST BE WILLLING TO WORK ANY SHIFT*****
Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. Respond to and provide information on hotel services, local attractions, travel directions, etc.
Process cancellations, revisions and information updates on changes; process guest reservation requests for hotel within the reservations system.
· Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel in accordance with established standards and scripts using the hotel’s reservations system; process reservations. Stay up to date on current rates, rate changes and all promotions; assist in rooms forecasting. Complete daily logs according to established procedures.
· May assist with other duties as assigned such running daily reports, e.g. the cancellation, booking, or arrival reports.
- MUST BE RELIABLE!!
Work Remotely
- No
Job Type: Part-time
Pay: From $9.50 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $10
