What are the responsibilities and job description for the Front Desk Receptionist position at Holiday Inn Express and Suites?
Job Overview
We are seeking a highly organized and friendly Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in providing excellent customer service while managing the front desk operations efficiently. The ideal candidate will possess strong time management skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome visitors as they arrive, ensuring a positive first impression.
- Answer phone calls promptly, demonstrating excellent phone etiquette and directing inquiries to the appropriate personnel.
- Manage scheduling and appointments using Google Suite and other clerical tools.
- Maintain an organized front desk area, including managing incoming and outgoing mail.
- Perform data entry tasks with accuracy, ensuring all information is up-to-date and correctly filed.
- Assist with administrative tasks such as proofreading documents and preparing reports as needed.
- Provide exceptional customer service by addressing client needs and resolving issues efficiently.
- Operate office equipment, including phone systems and computers, to support daily operations.
Qualifications
- Proven experience in a front desk or receptionist role is preferred but not required.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent phone etiquette and communication skills, both verbal and written.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar) and general computer literacy.
- Familiarity with clerical duties such as filing, data entry, and document preparation.
- Ability to maintain a professional appearance and demeanor at all times.
- A proactive approach to problem-solving with strong attention to detail.
If you are passionate about providing outstanding customer service and thrive in a dynamic environment, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Types: Full-time, Part-time
Pay: $10.50 - $12.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Every weekend
- Weekends as needed
Ability to Commute:
- White Haven, PA 18661 (Required)
Work Location: In person
Salary : $11 - $12
