What are the responsibilities and job description for the Front Desk position at Holiday Inn Express and Suites?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage phone calls with excellent phone etiquette, directing inquiries to the appropriate departments.
- Schedule appointments and manage calendars for staff members, ensuring efficient time management.
- Perform clerical duties including filing, data entry, and maintaining organized records.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Assist with administrative tasks such as managing office supplies and coordinating office management activities.
- Maintain a clean and organized front desk area to enhance the guest experience.
Skills
- Strong phone etiquette and communication skills to effectively interact with clients and colleagues.
- Excellent time management abilities to prioritize tasks efficiently in a busy environment.
- Proficient in calendar management to coordinate appointments effectively.
- Experience in clerical work with a keen eye for detail in documentation.
- Background in customer support with a focus on delivering exceptional service.
- Familiarity with medical receptionist duties is a plus but not required.
- Administrative skills that contribute to effective office management practices.
Join our team as a Front Desk Agent where you will play a crucial role in creating a welcoming atmosphere while supporting our operational needs!
Job Types: Full-time, Part-time
Pay: $11.00 - $12.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
Work Location: In person
Salary : $11 - $12
