What are the responsibilities and job description for the General Manager position at Holiday Inn Express and Suites?
We are currently seeking an experienced General Manager for our Holiday Inn Express & Suites Urbandale, IA location.
This hotel requires a strong leader with a hands on approach and experience working with a select service environment.
The General Manager works closely with the Above Property Management as well as IHG supportive services.
The General Manager oversees all hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, building a strong team, sales and overall staff development.
Responsibilities and Duties
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The General Manager will act as Sales Manager on normal routine.
Responsible to achieve and maintain the goal set by the management in reference to Guest Satisfaction Scores and Room Revenue Goals, as well as Quality Assurance. Develop and implement action plans to improve hotel products and services.
Responsible to keep up the standards required by IHG and Management.
Responsible to do all daily, monthly and quarterly reporting, quality assurance compliance required by IHG and Management.
Responsible to manage Revenue Management as per guideline set by Management.
Previous IHG Experience a plus, but not required.
This positions requires a minimum of 5 years of hotel General Manager experience.
Prefer candidates local to the Des Moines area, but not required.
Full job description reviewed in more detail during the interview process.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Hotel General Management: 5 years (Required)
Ability to Commute:
- Urbandale, IA 50322 (Required)
Ability to Relocate:
- Urbandale, IA 50322: Relocate before starting work (Required)
Work Location: In person
