What are the responsibilities and job description for the General Manager position at Holiday Inn Express and Suites?
Job Summary
We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a comprehensive understanding of hotel management. This role requires a commitment to excellence in customer service and the ability to train and develop staff effectively.
Responsibilities
- Manage all aspects of daily operations, ensuring high standards of service and quality.
- Oversee food production processes to maintain consistency and quality across all menu items.
- Implement training programs for staff development, focusing on service excellence and operational efficiency.
- Conduct interviews and hire qualified personnel to build a strong team.
- Monitor inventory levels and manage purchasing to ensure adequate supplies while minimizing waste.
- Utilize POS systems effectively for tracking sales and managing transactions.
- Foster a positive work environment that encourages teamwork and professional growth.
Skills
- Proven experience in service management within a hotel setting.
- Excellent staff training abilities with a focus on development and performance improvement.
- Effective management skills with the ability to lead a diverse team.
- Proficient in interviewing techniques to select the best candidates for various roles.
- Familiarity with POS systems for efficient operational management.
- Strong communication skills, both verbal and written, with an emphasis on customer interaction.
Join our team as a General Manager where you will play a crucial role in delivering exceptional experiences to our guests while leading a dedicated team.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
