What are the responsibilities and job description for the Hotel General Manager position at Holiday Inn Express and Suites?
Job Overview
We are seeking an experienced and dynamic Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will possess a strong background in hospitality management, with a focus on revenue management, budgeting, and human resources. As the Hotel General Manager, you will be responsible for ensuring exceptional guest experiences while maximizing profitability and maintaining high standards of service.
Responsibilities
- Lead and manage all hotel operations, ensuring compliance with company policies and procedures.
- Develop and implement effective revenue management strategies to optimize room occupancy and pricing.
- Oversee budgeting processes, including forecasting, monitoring expenses, and managing financial performance.
- Ensure high levels of guest satisfaction through excellent service delivery and effective resolution of issues.
- Supervise and mentor hotel staff, fostering a positive work environment that encourages professional development.
- Manage night audit processes to ensure accurate financial reporting and compliance with accounting standards.
- Maintain effective communication with all departments to ensure seamless operations and guest experiences.
- Utilize phone systems effectively for guest inquiries, reservations, and communications with staff.
- Collaborate with marketing teams to promote the hotel’s services and enhance brand visibility in the market.
Requirements
- Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry.
- Strong knowledge of revenue management principles and practices.
- Excellent leadership skills with the ability to inspire and motivate a diverse team.
- Proficient in budgeting and financial management within a hotel or resort setting.
- Familiarity with night audit procedures and hotel accounting practices.
- Exceptional phone etiquette and communication skills for effective guest interactions.
- A degree in Hospitality Management or related field is preferred but not mandatory.
If you are passionate about hospitality and possess the skills necessary to lead our team to success, we invite you to apply for this exciting opportunity as our Hotel General Manager.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Ability to Commute:
- Kingsville, TX 78363 (Preferred)
Ability to Relocate:
- Kingsville, TX 78363: Relocate before starting work (Preferred)
Work Location: In person
Salary : $50,000
