Lead Housekeeping Inspector/Trainer

Housekeeping Supervisor/Inspector

Job Summary

Responsible for room inspections, training, inventory and IHG Way of Clean compliance in our Housekeeping Department. Also maintains and cleans guest and public areas, will assist with laundry. Provides excellent guest service in an efficient, courteous, professional manner.

Pre Requisites

Inspectors and associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Experience in similar capacities: lodging, housing, housekeeping, hospitals, care facilities, supervision of staff, ability to do basic math is preferred.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential function of the Housekeeping Inspector/Trainer

is to assist in monitoring the cleanliness of guest rooms and public areas as well as satisfying guests in terms of friendliness and service of the Housekeeping staff. Ensure Guest rooms and all public areas of the hotel are clean and operating correctly while working within the labor and budgetary guidelines enforced and communicated by the General Manager.

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

For this position specifically:

· Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.

· Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel.

· Must be able to see and hear.

· Must be able to speak and read English, the ability to communicate in another language may be helpful.

· Must display professionalism, honesty and trustworthiness at all times.

· Ability to understand and follow oral and written instructions.

Required Knowledge, Skills and Abilities

Knowledge in:

· Inspection of rooms and cleanliness standards as well as minutes per room as defined by the brand standard.

· Assist in supervising and training staff techniques.

· Thorough knowledge of materials, supplies and equipment used in the housekeeping department.

· Entire property, staff, services, hours of operations, type of rooms, locations, rates, discounts.

· Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

· Must be organized to maintain logs, IHG checklist, and inventories as scheduled.

· Basic computer skills/experience: pull reports break out house, check house inventory, Opera experience.

· Maintain guest privacy.

Abilities:

· Comply with all standards.

· Be able to multi task, remain service centric.

· Effectively communicate with guests and co-workers via various methods.

· Assist guest with issues; being professional and maintaining hospitable caring attitude.

· Establish and maintain effective working relationships with associates and other department managers.

· Must be able to learn/use computer systems necessary to perform daily tasks to include: Opera/Microsoft Suite.

Working Conditions/Special Requirements

Standing, walking for long periods of time while maintaining a friendly professional image. Ability to maintain a flexible work schedule, available to work holidays and weekends as necessary in a 24/7 operation.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Types: Full-time, Part-time

Pay: $14.50 - $17.50 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift
• Morning shift

Ability to Commute:

• Arcadia, FL 34266 (Required)

Work Location: In person

Salary : $15 - $18