What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express Fairhope?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Manage phone systems, ensuring calls are answered promptly and directed appropriately.
- Perform data entry tasks accurately, maintaining up-to-date records in our computerized systems.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Handle administrative tasks such as filing documents and proofreading correspondence.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Respond to inquiries from clients and provide information about services offered.
- Collaborate with team members to ensure smooth operations throughout the office.
Skills
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent phone etiquette for professional communication with clients and colleagues.
- Proficient in data entry with attention to detail for accuracy.
- Familiarity with administrative duties including filing, calendar management, and proofreading.
- Experience as a dental receptionist or similar role is a plus but not required.
- Ability to operate computer systems efficiently for various administrative functions.
Join us as a Front Desk Agent where your contributions will be valued, and you will play an integral role in creating positive experiences for our clients.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Fairhope, AL 36532 (Required)
Ability to Relocate:
- Fairhope, AL 36532: Relocate before starting work (Required)
Work Location: In person
Salary : $12
