What are the responsibilities and job description for the Room Attendant / Housekeeper position at Holiday Inn Express Fargo?
We are looking for some housekeepers to add to our busy team on weekends. Are you able to pay attention to detail, keep up a good pace and work great independently to make our rooms clean and sanitized for our guests?
JOB SUMMARY
As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you pay great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!
RESPONSIBILITIES
Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
Change and replenish bed linens, towels and other guest amenities, as needed.
Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Turn in and log all guest property left in room or other public space.
Attend pre-shift meetings to learn assignments and the day's tasks.
Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
Ensure all rooms / assigned tasked are completed with the allotted MPR's.
QUALIFICATIONS
Knowledge of housekeeping and laundry operations and procedures.
Knowledge of proper use and storage of cleaning chemicals.
General knowledge of equipment such as vacuums, commercial washers and dryers.
Able to understand and speak some of the English language.
Able to prioritize work assignments.
Demonstrate genuine care for customers and employees.
Able to work in fast paced environment.
BENEFITS :
- PTO with sick and floating holidays
- Medical, Dental and Vision as well as other options available for FT employees
- 401K with matching
- Holiday Pay
- Growth Opportunities
- Travel Discounts worldwide