What are the responsibilities and job description for the Housekeeping Attendant - Holiday Inn Express - Eugene position at Holiday Inn Express Hotel & Suites - Eugene...?
HOURS: 9am-Finished
DEPARTMENT: HOUSEKEEPING
REPORTS TO: EXECUTIVE HOUSEKEEPER*
JOB SUMMARY
Housekeeping Attendants are responsible for maintaining the cleanliness and appearance of our guest rooms and hotel property to ensure a quality stay for our guests.
QUALIFICATION STANDARDS
To perform the job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education & Experience:
- Experience in a hotel or a related field preferred.
Physical requirements:
- Flexible and long hours sometimes required.
- Light work - Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements:
- Flexible schedule, available to work any day of the week, including weekends and holidays.
Mental requirements:
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity while under pressure.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be effective at listening to, understanding, and clarifying the issues raised by guests and co-workers.
DUTIES & FUNCTIONS
Essential:
- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working.
- Maintain regular attendance in compliance with InnCline Management standards, as required by scheduling which will vary according to the needs of the hotel. Must clock in for each scheduled shift within a 5-minute grace period of printed schedule.
- Comply at all times with InnCline Management standards and regulations to encourage a safe and efficient hotel operation.
- Maintain a friendly, warm and professional demeanor at all times.
- Make eye contact with all guests at 10 feet, and greet at 5 feet anywhere on the hotel property
- Clean guests’ rooms and public areas as assigned by the Manager on Duty to InnCline Management Standards
- Maintain housekeeping carts and storage closets to InnCline Management Standards
- Properly notify maintenance of any issues in guest rooms
- Be familiar with all InnCline Management policies and house rules as well as hospitality terminology
- Have knowledge of and assist in emergency procedures as required
- Employees must be attentive, friendly, helpful, courteous to all guests, managers and employees at all times
Marginal:
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Attend all meetings as required by management.
- Perform any other duties as requested by management.
Job Type: Part-time
Salary: $15.75 /hour
Job Type: Part-time
Pay: $16.95 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
Shift:
- Day shift
Application Question(s):
- What makes you interested in a Housekeeping position ?
- What days of the week are you available to work ?
Work Location: In person
Salary : $16 - $17