Housekeeper

Knowledge, Skills and Ability

Must be able to multi-task effectively in a busy office and public atmosphere.

Must read, understand and adhere to the Employee Handbook.

Must be able to follow

policy and perform to enhance professionalism and appearance in the work place.

Must be able to work alone as well as being a team player to reach the team’s goals.

Primary Duties and Responsibilities

Safety & Cleanliness

Know and be able to execute Emergency Procedures.

Practice safety standards at all times and keep the property safe for guests and fellow employees.

Report any injuries or unsafe conditions to management.

Report defective equipment to management immediately.

Respond to all radio calls in a timely manner.

Monitor and control supplies and amenities, to help minimize wastes within all areas of housekeeping.

Be aware of cleaning chemicals and how to respond to unexpected exposure of the product to eyes or open body surfaces.

Clean and Service assigned rooms or areas in allocated time frame meeting required MPOR

Making beds

Dusting

Vacuuming

Clean and sanitizing bathrooms

Removing trash and dirty linens

Kitchen Area (refrigerator, coffeemaker, ect.)

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Restocking room items (towel, linen, cups, toiletries, ect.)

Notify supervisor when service is complete so rooms may be inspected.

Hotel Operations

Deliver on Exceptional Guest Service

Greet every guest with a smile at 10 feet and a verbal greeting at 5 feet.

Know and live the mission and values of the hotel brand and company.

Maintain a friendly and helpful attitude at all times.

Apply appropriate problem handling method(s) to quickly and efficiently resolve any guest issues.

Communicate with co-workers in all departments to meet needs of guests

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Handle guest lost and found with fast response, notify the front desk immediately to assure fast

communication to the guests.

Effectively operate and maintain the hotel equipment related to daily tasks

Vacuums

Carpet cleaners

Telephones

Televisions

Be a Team Player

Work as part of the team and communicate with other departments as per hotel

procedures to ensure excellent quality and service.

Assist with deep cleaning projects.

Wash, dry, fold and bundle hotel linens and towels during down times and/or as needed.

Complete shift work checklist as assigned.

Other duties as assigned.

Working Conditions

Public, business atmosphere, located within building in which temperatures may vary within reason of

indoor climates. Lifting and carrying up to 10 lbs. may occur and with pushing up to 50 lbs. Must be able

to sit and stand for long periods of time. Must be able to reach over your head and bend to the floor. Must

be able to push and pull a loaded housekeeping cart and other work-related equipment over sloping/

uneven surfaces without scraping or damaging walls. Must be able to grasp, turn, and manipulate objects

of varying size and weight, requiring fine motor skills and hand-eye coordination.

Acknowledgement of Receipt and Basic Understanding

The hotel business functions seven days a week, 24 hours a day.

All employees must realize this fact and

be aware that at all times it may be

necessary to move employees from their accustomed shift and alter

assigned duties as business dictates.

This job description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment.

I understand that my employment is an “at-will” relationship and may

be terminated by either party at any time, with or without notice.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job.

Management may, at its discretion, assign or reassign duties and responsibilities to

this job at any time

Job Type: Full-time

Pay: $14.00 per hour

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Rotating shift

Experience:

• housekeeping: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Muncie, IN 47304 (Required)

Work Location: In person

Salary : $14