What are the responsibilities and job description for the Breakfast Attendant position at Holiday Inn Express Nokomis?
WHY SHOULD YOU JOIN US?
- Highly competitive salaries
- Seriously discounted hotel discounts with participating brand hotels
- Generous PTO
- Holiday Pay
- Up to 4% match for 401(k). Literally. Free. Money!
- Highly affordable Medical, dental, vision insurance
- Flexible Spending Account for childcare
- Free Teladoc
- Supplemental Insurance
- All the technology you’ll need to be successful, the most advanced software, and accessories to ensure you get the job done in style
- Regular team events (THINK: local community service outreach and volunteerism, cook offs, leadership development training, monthly lunch and learns, etc.)
WHAT YOU'LL BE DOING:
The Breakfast Attendant is responsible for the preparation and presentation of the complimentary breakfast provided to our hotel guests daily. This person must have good communication skills and work well in a fast-paced position with constant customer contact.
RESPONSIBILITIES
Set up the daily Breakfast Buffet as assigned.
Maintain a clean buffet and dining area. Wipe dining tables as guests depart.
Monitor, cook and stock all breakfast items throughout the shift.
Follow all food, health and safety procedures at all times including the wearing of disposable gloves while handling food and washing hands regularly.
Stock the designated quantity of paper supplies, plastic utensils, plates, and bowls required for service.
Monitor and maintain the correct temperature of food at all times.
Remain professional in appearance and conduct at all times.
Ensure smooth guest service each morning.
Complete all closing duties as directed.
Accept personal responsibility for actions and decisions taken.
Clean up any spills immediately or on a timely basis.
Clean and sanitize service lines, beverage dispensing equipment and other equipment as directed.
Communicate with management issues regarding safety and service in a timely manner.
Respond in a courteous and prompt manner to all guest questions and/or concerns.
Understand and respond to guests’ needs and ensure a high level of guest satisfaction.
Be a Brand Ambassador of A&R’s Culture, Mission, and Values.
Ensures all guests are treated in an efficient and courteous manner and that all Company standards are applied.
Other duties as assigned.
QUALIFICATIONS
Background in food and beverage service preferred but not required.
High level of flexibility regarding overtime during busy periods as directed by management.
Highly energetic, go-getter, motivated individual.
Willing to take initiative and work with little direction.
Excellent interpersonal and communication skills with strong customer/client focus essential.
Strong problem-solving skills.
Ability to work in a fast-paced, high-pressure environment.
Ability to shift and manage multiple priorities.
Results driven focus and ability to work through to completion in a timely manner.
Adaptable to change.
A passion for delivering exceptional levels of guest service.
Ability to perform job functions with attention to detail, speed, and accuracy.
Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
Professional and ethical.
Excellent customer service skills.
Quick learner and hard worker.
- Must be a team player and be able to work independently.
- Candidates with current non-expired SafeStaff and ServSafe certifications are preferred.
WORKING CONDITIONS
Must be able to use body members to work, move or carry objects or materials.
Must be able to stand for periods of time.
Ability to lift to 25 lbs.
Ability to make repeated and continued movements of the shoulders, elbows, and hands (below waist and overhead movements).
Must be able to lift, push, and pull a moderate weight frequently.
Mathematical: Must be able to use basic mathematical techniques.
A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.