What are the responsibilities and job description for the Front Office Manager position at Holiday Inn Express & Suites Alpharetta - Windward...?
Job Overview
We are seeking a highly organized and proactive Front Office Manager to oversee the daily operations of our front office. The ideal candidate will be responsible for managing office functions, ensuring smooth communication between departments, and providing exceptional service to clients and visitors. This role requires strong leadership skills, attention to detail, and proficiency in office management software.
Responsibilities
- Manage daily front office operations, including reception duties and administrative tasks.
- Oversee calendar management for appointments and meetings, ensuring optimal scheduling.
- Maintain accurate filing systems and ensure all documentation is properly organized.
- Handle incoming phone calls and inquiries with professionalism and courtesy.
- Ensure front desk team is exceeding enrollments targets and member recognition targets.
- Ensure the front desk area is welcoming, tidy, and equipped with necessary supplies.
- Opera PMS experience is a plus.
- Collaborate with other departments to facilitate effective communication and workflow.
Experience
- Proven experience in office management or a similar role is preferred.
- Previous experience as a Front Desk Supervisor or Front Office Manager is advantageous.
- Strong computer literacy with proficiency in Microsoft Office Suite and other relevant software.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong verbal and written communication skills are essential for this position.
If you are a motivated individual who thrives in a fast-paced environment and possesses the necessary skills to excel as a Front Office Manager, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $17.50 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Ability to Commute:
- Alpharetta, GA 30004 (Required)
Ability to Relocate:
- Alpharetta, GA 30004: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $18