What are the responsibilities and job description for the Night Auditor/Front Desk Clerk-Part time position at Holiday Inn Express & Suites American Fork?
At the Holiday Inn Express American Fork, we pride ourselves on creating a fun and healthy work environment while giving our guests an experience beyond expectations. You will be in a great working environment with other friendly staff to work with. Your duties will include: checking in and out hotel guests, answering and transferring hotel phone calls, making modifying and canceling reservations. Keeping the front desk area tidy. Help Fold towels. Help set up breakfast.
Skills needed for the job include the following: good communication skills, reliability, accuracy, basic knowledge of computers and other office equipment, above and beyond customer service skills, and must be willing to work as a team member. Position also requires a strict dress and grooming standard.. Full training is provided. Please email resumes
Qualifications
-Outgoing friendly attitude
- Customer service experience in a hotel setting
- Proficiency in front desk operations and guest services
- Strong communication skills and phone etiquette
- Ability to handle multi-line phone systems
- Prior experience in night audit or willingness to learn
- Knowledge of hospitality management practices and guest relations
- Bilingual or multilingual skills are a plus
- Familiarity with resort environments and hotel management is advantageous
Job Type: Part-time
Pay: $13.50 - $14.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Experience:
- Hotel: 1 year (Required)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $14 - $15