What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express & Suites Bethlehem?
The Holiday lnn Express & Suites Bethlehem is currently looking to fill a full time Front desk agent. An ideal candidate would be flexible and willing to train various shifts (7am-3pm & 3p-11p) We are looking for a customer-oriented applicant who can greet our guests in a friendly, professional manner. Hotel experience is a plus, but not a requirement!
Requirements for the position: Answer phones and take reservations with excellent communication skills, work both independently and as part of a team, work with housekeeping staff, and be able to work variable shifts, including weekends and holidays (the Hotel is open every day). We are a drug-free workplace and an equal-opportunity employer.
We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work-place culture that values family, work-life balance and community. We help develop our associates and provide support for them to grow their careers with us.
We are specifically looking for candidates who are flexible in regard to availability. Additionally, we are looking for an intelligent, enthusiastic, and motivated SUPERSTAR to join our team. Hospitality experience is not required but preferred. We provide training.
Our Night Auditor ensures the highest levels of guest service and satisfaction. Requirements for working the front desk are as follows but not limited to:
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
- Please have solid references
- Successful history as a front desk agent or related hospitality experience is welcomed but not required
- Must have a flexible work schedule - able to work weekends and holiday
- Task-driven individuals
- Complete all property training
- Follow all front desk daily tasks
- MUST HAVE OPEN AVAILABILITY FOR 7AM-3PM & 3PM-11PM SHIFTS
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
- Front desk: 1 year (Required)
Ability to Commute:
- Bethlehem, PA (Required)
Ability to Relocate:
- Bethlehem, PA: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
