What are the responsibilities and job description for the Guest Services Agent / Front Desk Representative position at Holiday Inn Express & Suites Boston-South Randolph?
The Holiday Inn Express Randolph is now accepting applications for Guest Services Agents / Front Desk Representative to provide prompt and efficient check-in and check-out for our guests and promotes customer service through a working knowledge of all hospitality services. He or she ensures guest satisfaction by acting as the main point-of-contact for all guest requirements and requests throughout the period of stay.
The ideal candidate for this position has a high school diploma or GED and at least one year of previous hotel/hospitality or customer service experience. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $17 - $20
