What are the responsibilities and job description for the Weekend Hotel Front Desk Agent position at Holiday Inn Express & Suites , Brigham City?
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities should start their application today!
Compensation : 14 hourly
Responsibilities :
- Handle customer complaints as necessary
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
- Connect with the housekeeping department to ensure guest accommodations are ready
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications :
About Company
Brigham City Hotel with great mountain views!
Welcome to the Holiday Inn Express & Suites Brigham City, North Utah hotel perched under the beauty of the majestic Wellsville Mountains.
Salary : $14
