What are the responsibilities and job description for the Housekeeping Supervisor - Hotel position at Holiday Inn Express & Suites Brunswick MD?
Job Summary
We are seeking a dedicated and experienced Housekeeping Supervisor to oversee the daily operations of our housekeeping team. The ideal candidate will ensure that our facilities maintain the highest standards of cleanliness and hospitality. This role requires strong leadership skills, attention to detail, and a commitment to providing exceptional service to our guests.
Responsibilities
- Supervise and coordinate the activities of housekeeping, laundry and breakfast staff to ensure efficient operations.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain cleanliness standards.
- Train new housekeeping staff on proper cleaning techniques, safety protocols, and company policies.
- Manage inventory of cleaning supplies and equipment, ensuring that all necessary items are stocked and in good condition.
- Address guest inquiries and concerns regarding housekeeping services promptly and professionally.
- Develop and implement cleaning schedules that optimize staff productivity while ensuring thorough cleaning of all areas.
- Collaborate with other departments to ensure seamless service delivery for guests.
- Maintain records of housekeeping activities, including staff performance evaluations and incident reports.
Skills
- Strong knowledge of cleaning techniques, floor care, and custodial practices in a hospitality environment.
- Experience in industrial cleaning or hotel housekeeping management.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Detail-oriented with exceptional organizational skills to manage multiple tasks effectively.
- Strong communication skills for interacting with guests, staff, and management.
- Ability to work flexible hours. Weekends and holidays required for this position.
Join our team as a Housekeeping Supervisor where you can make a significant impact on our guests' experiences through your commitment to cleanliness and hospitality excellence.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- cleaning: 3 years (Required)
- supervisor: 1 year (Required)
Ability to Commute:
- Brunswick, MD 21716 (Required)
Ability to Relocate:
- Brunswick, MD 21716: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21
