What are the responsibilities and job description for the Hotel Front Desk Clerk position at Holiday Inn Express & Suites Chanute?
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
12 Per Hour to start - Based On Experience
Responsibilities :
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Field customer complaints when necessary
- Connect with the housekeeping department to ensure guest accommodations are ready
- Perform regular bookkeeping duties : make sure hotel guest information is current and correct
Qualifications :
About Company
Modern hotel conveniently located off US 169 with ample truck parking available and Free Breakfast!
Experience a part of our Nation’s past in Chanute’s newest and most modern hotel. Enjoy amenities, such as Express Start Hot Breakfast, heated indoor pool, business center, and wonderfully appointed guest rooms with free high-speed internet, and a spacious fitness center with state-of-the-art equipment. You may even want to sit out and relax under the stars on our outdoor patio while your dinner sizzles on one of our barbeque grills.
Whatever is bringing you through the area, our Chanute hotel will be here to provide our guests with a clean and comfortable room with friendly attentive service. “Stay Smart,” and count on us to provide you with a memorable experience, exceptional service, and a hotel you will call your “home away from home!”
Salary : $12