What are the responsibilities and job description for the Guest Service Representative position at Holiday Inn Express & Suites Crossville?
*Must have great customer service skills. Weekends and Holiday availability required. Must be able to work in a fast pace environment and be able to multi task.*
*Pay raise after 90 working days*
*Summer Incentive Bonus for June, July & August*
*Hotel Sell Out Bonus*
*Paid vacation after 1 year*
At Holiday Inn Express & Suites - Crossville,we’re all about travel that’s simple AND smart.
That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? Check. They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Representative, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.
Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Job Type: Full-time
Pay: From $10.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Night shift
- Overnight shift
Application Question(s):
- What days of the week are you available to work?
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Location:
- Crossville, TN (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
- Day Shift (Preferred)
Ability to Commute:
- Crossville, TN (Required)
Work Location: In person
Salary : $10
