What are the responsibilities and job description for the Breakfast Attendant position at Holiday Inn Express & Suites, DuBois, PA?
The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed.
Breakfast attendant hours are: 5:30 a.m to 11 a.m., weekdays, weekends and holidays are required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides personalized service to all guests.
- Regularly communicates and converses with all guests.
- Prepares food and beverages according to directions.
- Fully understands and complies with all food safety requirements.
- Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
- Efficiently replenishes buffet with food, beverages and/or supplies as needed.
- Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
- Properly disposes of used plates, utensils, napkins and/or cups as necessary.
- Responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
- Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
- Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Performs any other duties as requested by supervisor.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high quality and productivity of work:
Associate demonstrates excellent customer service skills
Associate will perform work with little or no supervision; works independently.
ServSafe certification is required.
Job Type: Part-time
Pay: From $12.00 per hour
Shift:
- Morning shift
Work Location: In person
Salary : $12